Data and Privacy

We keep personal information to a minimum and use it only to run your profile safely. Here is what that means in practice.

Information we keep

Contact and identity details you give at sign-up, your payment and game history, and basic device information collected when you visit.

What it is for

Running your profile, handling payments in AUD, confirming age and identity, stopping fraud and replying to your messages. Your details are never sold.

Access

Only staff and service partners who need the information for a task, such as payment processing or identity checks, can see it.

Keeping and deleting

Data stays on file while your profile is open and for as long afterwards as the law requires.

Your requests

Ask the help desk for a copy of your information or to correct anything that is out of date.